If you receive the error:
"Access Blocked" - "App not Trusted" - "This app is blocked" - "Authorization Error"
when signing in to Lever360 with Google, follow these steps to resolve
the issue.
IMPORTANT: This setup must be completed by a Google Workspace
Administrator. After configuration, users should sign in again.
How to Whitelist Lever360 in Google Workspace (Recommended)
This guide explains how a Google Workspace administrator can allow Lever360 to access Google accounts by adding it to the trusted apps list.
This is the recommended solution to avoid authorization errors when signing in with Google.
Step 1 — Open Google Admin Console
1. Open: https://admin.google.com
2. Navigate to: Security → Access and data control → API controls
3. Scroll to App access control and click:
4. Manage App Access
Step 2 — Configure New App
1. Click:
Configure new app
2. Then select:
OAuth App Name or Client ID
Step 3 — Enter Lever360 iRestore Client ID
1. Enter the Lever360 Client ID:
969974097484-g0vcjdh6a7b707qslc6255a4pge0ovmr.apps.googleusercontent.c
om
2. If needed:
- Ask the Lever360 administrator for the Client ID
- Or find it in the login error URL
3. Click: Search
4. Select: lever360-irestore
Step 4 — Select Scope
1. Select: All organizational units (all users)
2. Or choose specific organizational units if needed.
3. Click: Continue
Step 5 — Grant Access
1. Select: Trusted
2. This allows Lever360 to access required Google services.
3. Trusted = Can access all Google services
4. Click: Continue
Step 6 — Finish Configuration
1. Review settings and Click: Finish
Result
After configuration:
● Users will be able to sign in with Google
● Authorization errors will be resolved
● Lever360 will be added to the trusted applications list
What If It Still Doesn't Work?
Check with Your IT Administrator:
● Is Lever360 added as Trusted app?
● Is access allowed for my Organizational Unit?
● Are third-party apps allowed?
Ask IT Administrator to Check
Security → API Controls → App access control
Verify: Lever360 is listed in Configured Apps
Access level = Trusted
Correct Organizational Unit selected
Need Help?
If the issue persists, contact your IT department and provide this message:
"Error: Google Sign-In is blocked for Lever360, need ability to send and read emails via the Lever360 App"
Support
💡 Need help? Contact support or reach out through Lever360’s help resources.
📧 Support Email: [email protected]
📞 Help Desk: 561.337.2900 x 2
📚 More Guides: https://docs.lever360.com/en/