On Android, you need to make sure Lever360 has access to both the Camera and Photos and Videos. See our guide here:
On iPhone, similarly we need access to Camera and the Photos apps, which we go over how to give permissions for here:
Allowing Camera and Gallery access to enable Photos in Lever360
Lever360 stores photos you take on the device, which requires a few phone permissions to be turned on. See our guide below on how to get those permissions set up.